General Questions
What is Kidney Buddy?
Kidney Buddy is a comprehensive health management platform designed to empower individuals to take control of their health. While it was initially created to help people with Chronic Kidney Disease (CKD), it has evolved into a versatile tool for anyone looking to track their diet, manage health conditions like high blood pressure, or achieve weight management goals.
Who is Kidney Buddy for?
Kidney Buddy is for any adult (18+) who wants to take a more active role in their health. This includes:
- Individuals diagnosed with a chronic health condition like CKD or hypertension.
- People who want to track their diet, exercise, and other lifestyle habits.
- Anyone with a goal to lose, gain, or maintain their weight in a healthy way.
- Patients who want to provide their doctors with a detailed log of their health journey.
Is Kidney Buddy a medical device?
No. Kidney Buddy is not a medical device and does not provide medical advice. It is an informational and tracking tool designed to support you on your health journey. All information and AI-generated suggestions provided by the app should be considered for informational purposes only. Always consult with a qualified healthcare professional for diagnosis, treatment, and medical advice.
Features & Usage
How can Kidney Buddy help me beyond tracking kidney-related data?
Kidney Buddy is a flexible platform that can help you:
- Manage Weight: Set a target weight and track your progress.
- Monitor Blood Pressure: Keep a log of your blood pressure readings to share with your doctor.
- Build Healthy Habits: Track your food intake and exercise to identify patterns and make positive changes.
- Create Personalized Diets: Use our AI-powered tool to generate a diet plan based on your personal preferences, allergies, and dietary restrictions, or create your own from scratch.
How does the AI Diet Plan work?
Our AI-powered diet planner uses advanced algorithms to generate a personalized meal plan based on the information you provide in your profile, such as your health conditions, fitness goals, allergies, and food preferences. It is designed to give you a helpful starting point, but you should always review any AI-generated plan with your doctor or a registered dietitian.
Can my doctor use this app?
While your doctor cannot directly access your account (for privacy reasons), you can export your data into a comprehensive PDF report. This allows you to share a detailed and organized log of your health metrics, diet, and symptoms with your healthcare provider, leading to more informed and productive conversations.
Legal & Data Privacy
How is my personal and health data protected?
We take your privacy and data security extremely seriously. Your data is your own, and we are committed to protecting it. We employ several layers of security:
- Encryption: All of your data is encrypted both when it is being transmitted (in transit) and when it is stored in our database (at rest).
- Strict Access Control: Only you can access your detailed health data.
- No Data Selling: We will never sell your personal information to third parties.
For a complete overview, please read our full Privacy Policy.
Who owns the data I enter into the app?
You do. You own all of the personal and health information you enter into Kidney Buddy. We are simply the custodians of that data, and we process it to provide you with the service.
How do I delete my account and my data?
You have the right to be forgotten. If you wish to permanently delete your account and all of your associated data, please send a request to our support team at support@kidneybuddy.com. Your data will be completely and irreversibly erased from our systems.
What are my data rights under GDPR, CCPA, etc.?
We believe in providing all our users with the same high standard of data protection rights, regardless of their location. This includes the right to access your data, correct it, delete it, and export it. Our policies are designed to comply with major international privacy regulations, including GDPR (Europe), CCPA (California), and PIPL (China).
Support & Feedback
How can I get help if I have a problem with the app?
We are here to help! If you encounter any issues or have questions, please email our support team directly at support@kidneybuddy.com. We aim to respond to all inquiries as quickly as possible.
I have an idea for a new feature. How can I share it?
We would love to hear from you! Kidney Buddy is on a mission to get better and better, and user feedback is the most important part of that journey. Please send all of your ideas, feedback, and suggestions to info@kidneybuddy.com.